Skip to main content

Use Yuzu Print Extension with NetSuite

Use this guide to print Yuzu documents from NetSuite when your team uses Ready Freight Quick Pack Item Fulfillment.

Use this guide to print Yuzu documents from NetSuite when your team uses Ready Freight Quick Pack Item Fulfillment.

Before you start

Supported workflows

Workflow

Manual print

Auto-print

Ready Freight Quick Pack Item Fulfillment

Yes

Yes

3PL mode: No. 3PL mode is not currently supported for NetSuite. For platforms that support merchant mapping, see Set up 3PL mode in Yuzu Print Extension.

Custom domains: No. NetSuite uses the standard Yuzu Print Extension connection. For platforms that support custom domains, see Use a custom domain with Yuzu Print Extension.

Choose the App ID

NetSuite printing uses the sales order reference shown on the Ready Freight Quick Pack Item Fulfillment page.

Use one of these App ID patterns:

  1. Use the App ID for the app that created the matching Yuzu order when the NetSuite sales order reference matches that app's order IDs.

  2. Use the Yuzu org or team ID when the order IDs you print from NetSuite are unique inside the Yuzu team.

If Yuzu cannot find the order, re-check whether the NetSuite sales order reference matches the App ID choice. See Create a Yuzu API key and choose an App ID.

Configure Yuzu Print Extension for NetSuite

  1. Open Yuzu Print Extension from Chrome while you are on a NetSuite page.

  2. Open Integration settings.

  3. Confirm API Key is filled in.

  4. Confirm App ID is filled in.

  5. If all NetSuite documents should print to the same printer, enable Specify Printer Override, select Static Printer ID, and enter the printer ID.

  6. If invoices, gift messages, stickers, or other document types should go to different printers, enable Specify Printer Override, select Tag-Based Routing, and add each Document Tag with its Printer UUID. For example, route Invoice and Gift message to one printer and Sticker to a label printer.

  7. Save the settings.

Print manually from NetSuite

  1. In NetSuite, open the Ready Freight Quick Pack Item Fulfillment workflow your team uses.

  2. Confirm the sales order reference shown on the page is the order you want to print from Yuzu.

  3. Click the Yuzu print button near the Ready Freight Quick Pack controls.

  4. Wait for the Yuzu notification that confirms whether the print was sent or explains what needs attention.

Set up auto-print for NetSuite

Auto-print is supported for Ready Freight Quick Pack Item Fulfillment.

  1. Open Yuzu Print Extension from Chrome while you are on a NetSuite page.

  2. Open Integration settings.

  3. Turn on Auto-print on Ready Freight Quick Pack Item Fulfillment.

  4. Optional: turn on Disable auto-print for order after a successful print if you want to prevent the same order printing again from that page after a successful print.

  5. Optional: use Add Auto Print Condition if your team only wants NetSuite auto-printing on pages whose URL contains or does not contain specific text.

  6. Save the settings.

  7. Open a Ready Freight Quick Pack Item Fulfillment page and confirm Yuzu prints after the page is ready.

NetSuite with Yuzu Print Extension auto-print settings open

Test or confirm it worked

  1. Open a NetSuite Ready Freight Quick Pack Item Fulfillment page for a test order that exists in Yuzu.

  2. Run a manual print first and confirm the expected Yuzu documents print.

  3. If you use printer overrides, confirm documents print on the intended printer.

  4. If you use tag-based routing, confirm documents tagged Invoice, Gift message, and Sticker go to the expected printers.

  5. Turn on auto-print and open another test order in the same workflow.

  6. Confirm Yuzu sends the print without needing to click the Yuzu print button.

  7. Check Yuzu Print Extension notifications or print history if the print does not behave as expected. See Understand Yuzu Print Extension notifications.

Troubleshooting

  • The Yuzu print button does not appear: Confirm you are on the Ready Freight Quick Pack Item Fulfillment workflow, refresh the page, and make sure Yuzu Print Extension is installed and enabled in Chrome.

  • Yuzu says the order cannot be found: Check that the NetSuite sales order reference matches the Yuzu order ID pattern for the App ID you configured. If your NetSuite references are unique across the Yuzu team, try the org or team ID pattern described in Create a Yuzu API key and choose an App ID.

  • The print goes to the wrong printer: Check Specify Printer Override. If you use Static Printer ID, confirm the printer ID is correct. If you use Tag-Based Routing, confirm each Document Tag and Printer UUID matches the documents Yuzu creates.

  • Only some documents print: Check the order in Yuzu and confirm the expected documents exist for that order. If document routing is enabled, check that the tags match exactly, for example Invoice, Gift message, or Sticker.

  • Auto-print does not run: Confirm Auto-print on Ready Freight Quick Pack Item Fulfillment is enabled, then refresh the NetSuite page. If Disable auto-print for order after a successful print is enabled, test with a different order or turn that setting off while testing.

  • A warning or error appears: Use the message text to decide the next action. See Understand Yuzu Print Extension notifications for common success, warning, and error states.

Related guides

Did this answer your question?