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Use Yuzu Print Extension with Shippo

Use this guide to print Yuzu documents for selected Shippo orders from the Shippo orders list.

Use this guide to print Yuzu documents for selected Shippo orders from the Shippo orders list.

Before you start

Supported workflows

Workflow

Manual print

Auto-print

Batch Order Selection

Yes

No

3PL mode: No. Shippo does not currently provide a supported 3PL workflow in Yuzu Print Extension. For platforms that support merchant mappings, use Set up 3PL mode in Yuzu Print Extension.

Custom domains: No. Shippo uses the standard Shippo domain for this integration. For platforms that support custom domains, use Use a custom domain with Yuzu Print Extension.

Choose the right App ID

Shippo prints from order numbers. Choose the App ID based on how those order numbers map to Yuzu.

  • Use the source app ID when the Shippo order numbers match the order IDs from the source app connected to Yuzu.

  • Use the org/team ID when the order numbers printed from Shippo are unique within your Yuzu team.

If orders are not found during testing, review the App ID choice first.

Configure Yuzu settings for Shippo

  1. Open Yuzu Print Extension settings.

  2. Set Platform to Shippo.

  3. Confirm your Yuzu API key and App ID are saved.

  4. Choose how documents should route to printers:

    • Use Static Printer ID when every document should go to one printer.

    • Use Tag-Based Routing when documents with tags such as Invoice, Gift message, and Sticker should go to different printers.

  5. Save your settings.

Print selected Shippo orders

  1. Open the Shippo orders list your team uses for fulfilment.

  2. Select the orders you want to print.

  3. Click the Yuzu print button in the Shippo action area.

  4. Wait for the Yuzu notification confirming the print request was created.

Shippo orders list with one selected order and the Yuzu print button beside Shippo actions

Auto-print is not available for Shippo at the moment, so each Shippo print run starts from the Yuzu print button.

Test the workflow

  1. Select one Shippo order that already exists in Yuzu.

  2. Click the Yuzu print button.

  3. Confirm the expected document prints at the configured printer.

  4. Repeat with a small batch of selected orders.

  5. If you use tag-based routing, test an order with multiple document tags and confirm each document reaches the expected printer.

Troubleshooting

  • The Yuzu print button does not appear: Refresh Shippo, confirm the extension is enabled, and confirm Platform is set to Shippo in extension settings.

  • No order is selected: Select at least one Shippo order before clicking the Yuzu print button.

  • Order not found in Yuzu: Check whether the App ID should be the source app ID or the org/team ID. Shippo sends order numbers to Yuzu for this workflow.

  • Documents print to the wrong printer: Review Static Printer ID or Tag-Based Routing in extension settings. See Find printer IDs and set a printer override and Set up tag-based printer routing in Yuzu Print Extension.

  • A printer is offline or a print request fails: Check the notification details, then use Understand Yuzu Print Extension notifications.

  • You need 3PL merchant routing: Shippo does not currently support 3PL mode in Yuzu Print Extension. Use a supported 3PL platform workflow instead.

  • You use a custom Shippo domain: Custom-domain support is not currently available for Shippo in Yuzu Print Extension.

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